What is your guarantee?
What is your return policy?
What credit cards do you accept?
How can I FAX or Mail in my order?
If I can't find a product, how do I search for it?
All duties and taxes are the responsibility of the customer and are not included in the product price nor in the shipping fees.
Any duties and/or taxes charged to us will be billed to the customer on the credit card used for purchases.
Information regarding BarParts.com's privacy practices
This document describes BarParts.com's policy regarding information received about you during visits to our Web site. The amount and type of information received depends on how you use our site.
Normal Web Site Usage
You can visit BarParts.com's Web site to read product information without telling us who you are and without revealing any personal information. The only information we collect and store during normal Web site usage is the name of your Internet service provider, the Web site that referred you to us, the pages you request, and the date and time of those requests. We use this information to generate statistics and measure site activity to improve the usefulness of customer visits. During normal Web site usage, we do not collect or store personally identifiable information such as name, mailing address, e-mail address, phone number or Social Security Number.
What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your Browser. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of BarParts.com's Websites features, and we recommend that you leave them turned on.
Collection of Personally Identifiable Information
There are instances where BarParts.com's requests personally identifiable information to provide the Web site visitor a service or correspondence (i.e., promotions and mailed brochures). This information, such as name, mailing address, e-mail address, type of request and possibly additional information, is collected and stored in a manner appropriate to the nature of the data and is used to fulfill your request. The information you provide is used by BarParts.com's to improve the services we provide you. It is never provided to any other company for that company's independent use.
BarParts.com's Internet Services
To use BarParts.com's Internet services, such web based Sales and Product Information, Customer Support, and Resume Submission, we may require a certain amount of personally identifying information (e.g., name, address, zip code) that we can use to meet with your request. We use this information to identify and access data in the existing relationship we have with you to provide you with the requested services. Again, this information will not be provided to any third party. We request electronic mail addresses (e-mail) as an alternate means of contacting you. Providing your e-mail address is optional.
Electronic Mail Sent to Us Containing Personal Information
Internet users may decide to send BarParts.com personally identifying information in, for example, messages containing comments about the BarParts.com Web site. BarParts.com will only use this information to identify the user. We will not use this information other than to resolve the matter identified in the e-mail.
By using this site, you agree not to type or post any fraudulent or illegal messages as part of any e-mail, forum, chat, or other BarParts.com -related, electronic communications medium. You also acknowledge that you are solely responsible for the information and electronic communications content that you create.
Terms and Revisions
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BarParts.com has a never worry 30 Day Money Back Guarantee. If you are not delighted with any stock item, you may return it for a prompt exchange, credit, or refund within 30 days of receiving your merchandise. Returns are subject to a 15% restocking fee. All merchandise must be returned in new condition with all original boxes, packing material, documentation, and instructions. Personalized items, and actual shipping and handling charges are non-refundable. We can only issue a refund or credit to the original purchaser. So we may process your return more quickly, you MUST notify us prior to returning any merchandise for a Return Authorization number and the address to where it needs to be returned. All returned merchandise MUST have a tracking number. We are not responsible for items lost in shipping.
Items that were originally shipped with freight at our expense, will have our freight cost deducted from the price of the item(s) returned.
No returns accepted after 30 days of delivery to purchaser.
Do any of your products carry warranties?
Many of the products sold by BarParts.com come with a Limited Warranty provided by the product manufacturer. While BarParts.com will attempt to facilitate any warranty work between our customers and manufacturers, all warranties are provided solely by the manufacturers. BarParts.com makes no express warranties of any kind and disclaims any implied warranties, including the implied warranty of fitness for a particular purpose and the implied warranty of merchantability. BarParts.com shall have no liability to any person or entity with respect to any liability, loss or damage, including actual, indirect, special, incidental or consequential damage, caused directly or indirectly by the use or performance of any product sold by BarParts.com.
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We accept VISA, MasterCard, American Express and Discover cards. We also accept checks and Checks-by-FAX.
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FAXing or Mailing Orders
Orders may be FAXed by FAXing to 510-217-2277 or mailing to:
39962 Cedar Blvd. ,Suite #157
Newark, Ca 94560
ATTN: Order Dept.
Shipping will be added to your order.
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If you cannot find a particular product, there is a box in the top right had corner labeled Search. Enter the information that you know about the item and it will display a page of all items meeting that description.
As this serach engine uses everything input for a search, the less the better. If you're looking for a Pulltap for example, entering Pull will call up everything with Pull in it including the Pulltap.
Along the header of every page is Advanced Search. This gives you even more choices.
If you still can't find it go to Contact Us in the header of each page, and we will get right back to you.
Hours: M-F, 9-5 PST
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International Shipping Now Available!
We have partnered with Bongo International to service our customers Worldwide!
Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.
International customers can save up to 82% off typical international shipping rates by following these four easy steps:
| ||Register with Bongo and receive a U.S. shipping address.|
| ||Enter the Bongo address as both your billing and shipping address.|
| ||Use the credit card that you have on file with Bongo as the payment method.|
| ||Once the order arrives at Bongo, log into your account to forward to your country.|
If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.
|Click Below to Get Started:|